Grievance Officer

Last updated: 6 October 2026

Our Grievance Officer handles complaints about your personal data and about content or conduct on Cable Connect, as required by the Digital Personal Data Protection Act, 2023 and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.

How to make a complaint

Write to the Grievance Officer at the address above. Say who you are (your registered mobile number is enough), what happened, and what you would like us to do.
Use this for a privacy or data request, for content that breaks our Terms, or for any other complaint about the Platform.
Please do not send Aadhaar, PAN or other ID numbers, or passwords, by email or WhatsApp. We will never ask for them in that way.

How long it takes

We acknowledge your complaint within 24 hours and resolve it within 15 days.

If you are not satisfied with our answer to a complaint about your personal data, you may complain to the Data Protection Board of India.

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Grievance Officer

Last updated: 6 October 2026

How to make a complaint

Write to the Grievance Officer at the address above. Say who you are (your registered mobile number is enough), what happened, and what you would like us to do.
Use this for a privacy or data request, for content that breaks our Terms, or for any other complaint about the Platform.
Please do not send Aadhaar, PAN or other ID numbers, or passwords, by email or WhatsApp. We will never ask for them in that way.

How long it takes

We acknowledge your complaint within 24 hours and resolve it within 15 days.

If you are not satisfied with our answer to a complaint about your personal data, you may complain to the Data Protection Board of India.